Heavenly occupies the southeastern corner of Lake Tahoe in the Sierra Nevada, with the ridgeline summit forming the California-Nevada state border at 3,068 metres elevation. The resort sits directly above the town of South Lake Tahoe on the California side and Stateline, Nevada, where casino hotels cluster along the boundary. The Lake Tahoe Basin Management Unit oversees the permit area through the USDA Forest Service, with approximately one-third of the 4,800-acre permit currently developed for skiing.

South Lake Tahoe, population 21,330, provides the primary base with lodging concentrated along Highway 50 and around Heavenly Village at the gondola plaza. Stateline casinos including Harrah's and Harveys sit 500 metres from the gondola base. The California Lodge base lies 3.4 kilometres south along Ski Run Boulevard, whilst Nevada's Stagecoach Lodge sits 9 kilometres northeast via the winding Kingsbury Grade Road climbing 450 vertical metres from the lakeshore.

Highway 50 delivers all-weather access from Sacramento, 177 kilometres west via Echo Summit, a drive of two hours. From the San Francisco Bay Area, the journey covers 320 kilometres and takes approximately 3.5 hours via Interstate 80 to Truckee then Highway 89 south, or via Highway 50 through Placerville. Winter chain controls apply regularly on both routes during active storms.

Reno-Tahoe International Airport lies 88 kilometres northeast, a 75-minute drive via Highway 395 and Highway 50 through Carson City. Multiple shuttle operators including South Tahoe Airporter run hourly services taking 75 minutes. Sacramento International Airport sits 177 kilometres west with a two-hour transfer. Amtrak serves Reno with connecting shuttles to South Lake Tahoe. No passenger rail serves the immediate area, though the BlueGo bus system operates free routes between Heavenly Village, California Lodge, and both Nevada bases with service every 30 minutes during ski season.